Visiting the Whittington

Having done my usual advice surgery this morning, this afternoon I met with David Sloman (Chief Exec of the Whittington Hospital). We had our usual discussion on the progress of their application for foundation status – which is seemingly progressing.

We then went on to discuss the issues around the Hornsey Hospital development as I suddenly saw a real possibility of how the new facility could be made to work well. David was saying that if the IT system that is installed was linked to all local practises and the Whittington – then we (the people) would get a proper health network whether we went to our local GP, or were referred on to the polyclinic (click here to read about polyclinics) or the Whittington. Also, he was saying, that it would be more natural if the local health trust were to commission the Whittington say, to facilitate the phlebotomy department (taking blood) at Hornsey Hospital or other natural extensions or outposts of the services.

Anyway – the point I made was that David needs to make sure he (and the Whittington) are at the table with the GP practises et al when the specifics of the new health facility are being hashed out. That’s why I keep saying – it could be great or it could be a disaster – it will depend on real, real partnerships and not the Trust simply saying this is what you will have.

The future for local health services

Straight on to meet David Sloman, Chief Executive at the Whittington. His issues are around the Health Strategy for London which will begin on 11th July and the Whittington’s own move towards foundation status. This is a bit different from Fortismere’s problems – firstly it is mandatory as the Government as decreed that all hospitals must do this within the next few years. What the Whittington gets out of it is the ability to plan for the long term, revised engagement in terms of real community voices in decision-making, legal and financial freedom. I will consult with colleagues on this in due course.

On the London-wide strategy: some of it seems ok – like stroke victims and heart attack victims going straight to special centres – so long as there are enough in London (i.e. not just shipping people miles away, especially as the first hours are so vital). The local community hospitals like the Whittington are fine too.

Where the battle lines will be drawn – and this refers back to what I said about Hornsey Hospital and the proposed polyclinics. For example – there will be something like five or six in Haringey each serving up to 50,000 residents and will provide super-duper clinics, diagnostics, etc etc. However, it will only financially be viable if they bring in our local GP practices to operate from there. Now – I wouldn’t mind if they swept up the individual single-handed or two men doctor practises and put them in there – that would be improving the service – but I bet they will be after our other practices and I don’t think the community will want to have the normal visit to their doctor that doesn’t require other services moved away from the local.

Maybe I am wrong. We do want after hours services which would be provided on such a site – but I though that the huge hike in doctors pay and contracts was to create extra provision. Ain’t seen nothing yet! So I suspect that may prove controversial. Polyclinics – great – but don’t take away local GP practices.

Salt Awareness Week

It’s Salt Awareness Week this week. I put toooooooo much salt in and on my food. My blood pressure is borderline high (that’s my job I reckon). But blood pressure is a silent killer – and so I am off to my local hospital, The Whittington, to visit the cardiac department. They say about two thirds of us walk around not knowing that we have high blood pressure – and the ward I am visiting, the Montuschi ward, is where we will end up if we continue to take no notice of health warnings we are told.

The Lynne Featherstone MP at Whittington HospitalWhittington has kindly arranged for me to meet the whole team taking care of patients who suffer from heart failure, attack or other heart issues. Introducing me to everyone was Dr David Patterson, who is the consultant cardiologist. I met the Head of Catering, Cecil Douglas, who has virtually banished salt from hospital food – or at least got the daily intake for patients below the 6gm max figure. He has a job and a half: to get ill people to eat something and yet give them good nutritious food that won’t cause more health problems. And yes – there are a small number of remarks about blandness, but a hospital must be an example and they give you some education in nutrition whilst you are there. The problems really are when you go home and just cook with and/or and add salt for the rest of your life.

I learned something today in particular – that the Afro-Caribbean population is even more vulnerable to these diseases and that pickles and piccalilli carries huge doses of salt.

I also met one of my constituents who happened to be there and after talking to him what concerned me is that there is seemingly no real support package for when he returns home. He is elderly with a serious heart condition – can barely move his hands through arthritis – so how is he going to cook for himself, let alone worry about things like salt content?

Anyway – a very big congratulation to the Whittington with their Charter Mark for their cardiology department’s high levels of patient care and service provision. Very impressive!

Then I meet with David Sloman, the hospital’s Chief Executive, for my two monthly ‘chat’. I have been concerned over the Government’s outrageous cash grab in terms of top-slicing from budgets of health trusts etc – thus punishing those who have maintained their budgets properly. The promise is that after three years this ‘loan’ will be returned. Pigs might fly! But I have also been worried about the Government’s aversion to District General Hospitals – which the Whittington is. Of course we must provide the very best specialist hospitals giving the best care in the world for diseases – but that is not the staple diet of need. What the Government ignores is the fact that people want their services locally – including a general hospital that can deliver the medical treatments near their homes.

Straight onto surgery at Jacksons Lane – except I get a call from Ed (my head of office) to say that having arrived at Jacksons Lane they have discovered it is closed because of building works – and no one has told us. But quick thinking Ed gets Highgate Library to let me do surgery there. Thank you Highgate Library!

Hornsey Central Hospital

At last – finally I have my meeting with Ruth Carnell, the new London Health supremo. Her body is the one that matters in terms of making sure that if lands are sold off around the Hornsey Central Hospital site then they monies come back to develop health services on the rest. I had been wanting to meet her for some time to ask for guarantees to ring fence the proceeds for the Hornsey Central site.

At first they refused – and said I had to see the local Health Trust (Enfield and Haringey) which was useful – but they do not have the authority to say where money will go. So having got the meeting (and I am genuinely grateful to Ruth for coming over to Portcullis House and giving me her time – with 31 separate trusts to deal with she is just a bit busy) – I put the case.

Ruth was willing and is going to write a letter saying that we can have the proceeds provided there is a credible plan on the table. I guess that is as good as we are going to get and if the bid to the Government for the other £7 million that is needed succeeds – then there should be a credible plan.

Obviously whilst I had the opportunity, I put some of the points I’ve been campaigning on with my Lib Dem colleagues: the need for net gains in terms of GPs; the need for ordinary local people to have a real input in terms of what is provided on the site in terms of services; issues around fears that private providers might be brought in and about the knock on dangers this would have for the Whittington, etc.

We didn’t see eye-to-eye on all the issues – particularly the role of private providers in providing NHS services – so I’m sure there will be more debating in the future. But for now – things are moving forward in pretty much as good a direction as we could have given the rules and policies Labour have drawn up for health services. And in the New Year, my colleague – Health Spokesperson Cllr Richard Wilson – will be publishing the Liberal Democrat Prescription for Hornsey Central Hospital.

Whittington Hospital – and chance to watch me on TV!

Local Haringey Police Chief, Simon O’Brien, came up to Parliament for one of our regular meetings. I usually go to him at Tottenham Police Station – so it was a nice change. Issues of discussion included the changing police estate (i.e. police stations and other land and buildings) in Haringey, the re-offending rate, youth courts, knife crime and anti-social behaviour.

Zoom back to Haringey to go to the new wing (long time coming) of the Whittington Hospital. Some real design thought and talent has gone into creating state of the art facilities at this much loved, but somewhat run down, hospital.

A wow factor entrance – with double height spaces, huge and voluminous, where outpatients will wait for imaging (x-ray) or other. High tech – the patients will be given a pager which allows them to go to the new restaurants or shops whilst waiting – and they will be paged just when they are next but one to be called.

The critical care area (intensive care in old jargon) is large and spacious – which will cut down on infection. The equipment should always be right up to date as the contract contracts the supplier to keep it up to date – no more purchasing and having to keep beyond sell by date stuff. And perhaps most of all – it has all been thought through so that form follows function – and the needs of the patient are at the forefront.

There have been huge problems getting to this stage – and all sorts of things wrong and should have been done differently with the Jarvis contract, the timings and costs etc – but finally we’re there.

Excuse the not fantastic picture – the girl who kindly agreed to take the photo sadly seems to have missed the splendid surroundings and just got me and the escalators!

Back to Westminster for briefing on tomorrow’s Queen’s Speech and a phone call to say that Iain Dale has invited me to co-present tomorrow’s (Wednesday’s) show on 18 Doughty Street. I phone Iain to say willing to give it a go!

350 years of Jewish History

Quarterly meeting with David Sloman, Chief Executive at the Whittington Hospital. Overall the Whittington has managed to balance its budget. Phew! But what awaits the good guys is a demand from the Government that they make ‘savings’ next year. David explains to me that there will be a capital investment (or at least that is the plan) – so that we will get it back another way. We have a discussion about the way health (and everything else) is being regionalised – and I talk about the need for nurses to be able to be caring as well as clinically excellent. So often they are rushed off their feet and so can’t give that extra personal care and attention. I remain convinced that the caring part of nursing is a keep part of medically effective treatment overall.

In the evening I get to go to 350 years of Jewish History. This is Mr Speaker’s reception for unsung heroes of the Jewish community and I go to have a drink etc. If Mr Speaker invites you – you go! In fact, I went last Monday to what I thought was this event. As I arrived, I shook hands with Mr Speaker – and in the reception line next to him was a Catholic priest. Which did strike me as odd – but… Then as I moved into the room, there were not very many people and there was a very quiet atmosphere. Jews gathered together are not normally quiet – I know ‘cos of family bashes. So I went back to Mr Speaker and asked him. And I had actually arrived at a celebration for the Apostles of the Sea! Mr Speaker kindly invited me to stay – but I said I would come back to the one he had actually invited me to the next week.

This time – the Chief Rabbi was there – and it wasn’t quiet! I met a little clutch of women from the Jewish Women’s League, a woman from Hornsey & Wood Green, the wife of the Chair of the Board of Jewish Deputies and a wonderful woman who sent people to far off places to do voluntary work. It is funny really. The Jewish population have managed to stay as a pretty firm culture and race – and assimilate at the same time. However, one woman told me that there is quite a lot of trouble and snobbishness about which type of synagogue or congregation that you belong too. There is no culture or race, I guess, who don’t have status levels. Great fun!

Trouble at the Whittington?

A grizzly surgery today. Four people cried. I sometimes despair of the misery that bedevils lives – from illness, to mental illness, to bullying by neighbours, to impossible housing situations, to being unable to leave the country to visit a daughter having a baby in a dangerous country from which you have fled for asylum.

I rush afterwards to have a quick lunch with a local journalist from The Muswell Hill and Crouch End Times in Crouch End – which is very pleasant. It is good to put a face and humanity to people you speak with often but haven’t met. I like the paper – as it reports news intelligently and is well-balanced. I don’t know how these reporters manage to get the paper out at all really. They always operate on the energy and ambition of young journalists hungry to get somewhere who will work incredibly hard on their path to future careers. Well – we all do that in those areas where working for little means that one day you get a chance to work at what you love.

Make a home visit to a disabled lady who has had an upsetting experience at the Whittington Hospital I will write to the Chief Exec to find out their side of the story and raise the issue. The bit I really find astonishing – without going into detail – is that traffic wardens (not sure yet if employed by council or hospital) actually burst in on a consultation when the woman was with the doctor. That seems slightly OTT whatever the dispute was about. We will see.

Anyway – I’m off now for a week! I may comment on what takes my fancy – but am not ‘doing’ for once.

Whittington Hospital

Surgery at Wood Green library – from which I exit in order to run to the Civic Centre where the Public Inquiry on the Hornsey concrete factory plan is being held to make my statement. I do my best to make the Inspector understand that he should uphold the decision of Haringey Council to refuse the scheme. Fingers crossed. I rush back to my surgery and continue to try and help everyone who comes to me. Surgery is pretty draining. So much desperation, need and unhappiness. One man sobbed today.

Lynne Featherstone visiting Learn Direct centre, HaringeyI then go to meet the Learn Direct team and HALS – so that I can know more about what is available to skill people up so that they can engage better in work or whatever. Very impressed with the whole team. Clearly Learn Direct is helping raise education and skills for those people who, for whatever reason, missed out on some of their education.

And then last port of call of the day is a visit to meet the Chief Executive of the Whittington Hospital. Ostensibly it is a meeting so that we can meet. But I suspect from the conversation that he had been surprised by the coverage of particular complaints with regard to care that elderly people received when they were at the Whittington. I had written to the Secretary for Health describing the cases as a way of suggesting to the Minister that there needs to be some attention paid to whether these are infrequent occurrences or whether there is nationally any need to review training etc.

I found the Chief Exec extremely easy to get on with and look forward to working closely on health and public health issues. From what we discussed, the Whittington is actually doing pretty well. Forgetting the stars (not my favourite system) they are hitting their targets, they were not one of the hospitals on the recent expose of dirty hospitals and it looks like they will have a balanced budget this year. But even more importantly, I felt that Mr Sloman really cared about delivering good services at the hospital. And in the end – that is what counts the most. It is always down to people and leadership. We agree to meet quarterly to keep updated on all the key issues and hope to be able to attend the opening of the new building in the spring.

Sunday

We had a Lib Dem away day – not very far away as it was in Highgate! I spent the morning with the key activists who will take on the council elections in May. We have high hopes of winning enough seats to take control. But I’m not going to say what we discussed for obvious reasons!

Ended up Sunday night at the Whittington with a chest infection. Camidoc is a brilliant service (that’s why we need our local one back at the old Hornsey Hospital site when it is finally redeveloped). Picked up prescriptions from chemist and went home finally about 10pm feeling pretty rough.

Problems at the Whittington

Surgery all morning meeting residents who wanted to raise issues – with a pause for a live radio interview right in the middle of it. Our Shadow Home Secretary Mark Oaten was otherwise engaged – so I had to just take it there and then. ASBOs – need I say more. I will. There has been something like an 86% increase this year – and still it doesn’t (according to the radio presenter) stop or deter anti-social behaviour. Shock! Horror! Of course it doesn’t. Banning people from doing anything rarely works in any real or sustained way. Tougher would be to really tackle those youngsters as with Acceptable Behaviour Contracts (pioneered in Liberal Democrat run Islington with the Met) where parents, the young person, teachers, police, local authority, social workers, or whoever is necessary sit down and work out an agreed program – and come back to it – week after week after week. Sustained interest and effective mentoring works – but it is truly tough liberalism.

Then the presenter meanders into the territory of whether policy should support marriage and the nuclear family (probably following on from the Tory leadership debate last night). I say that’s a difficult one! The world has changed – and I don’t know that you can change it back even if the ‘wholeness’ of a two-parent family unit were proven to be ideal. So I opt for the important thing – which is loving and caring for your children whatever the surrounding construct.

Afterwards surgery I make a home visit to an elederly lady who wants to talk to me about people not listening to old people and trying to get rid of them. Her son is there when I arrive – and I sit down and have about an hour’s chat with her. She highlights the recent treatment of herself at the Whittington – and cites the dismissive way in which old people can be treated and worse. I totally agree. I have some terrible tales from the Whittington – and I have been there and met with the Chair and the issues I raise have been batted away on the whole by generally suggesting that the complainant is a difficult person etc.

I will regale you with one tale from my own experience to exemplify what my constituent and I are on about. My daughter was admitted to the Whittington overnight a while back. From A & E she was put in the womens’ geriatric ward as the only place with space. She told me this tale. During the night an old lady in a bed not far away was calling for the nurse for quite a while. The nurse kept walking past and not responding to the woman. Eventually, my daughter got up and went over to the woman to see what was wrong. She wanted to go to the toilet. My daughter went and found a nurse and told her that the old lady in the bed needed to go to the loo. The nurse basically said that the woman was a nuisance, always wanting something and she would just have to wait. The old woman wet herself in the end.

It is a terrible tale – but I have other similar ones. When I have presented them to the Whittington – as I say – they are batted away one way or the other. We are currently waiting for an apology for the way another of my constituents was treated and have been told one will be forthcoming. We will see on that one. I appreciate that nurses do a great job under incredible strain and stress. Nursing care – not the clinical medical side – but the caring, motherly side of nursing – is what is needed as well as the clinical and medical excellence. How to make time for nurses to give that care alongside the tablets is where I want to head. It can only be (or I hope that the reason is) that nurses have no time for any real degree of that side of nursing anymore. And my constituent old lady was voicing just that need, particularly from an older person’s perspective of being treated so poorly. I will continue to work on this issue.

Then back to my constituency office to meet with a foster care expert who is concerned over the gap in the care that is given to those leaving foster care. Government is meant to be funding people to do this job. But the system isn’t working as it should – another one to pursue.

Then last job of the day is my quarterly meeting with the Labour Leader of Haringey Council, Charles Adje. We run through an agenda of local issues and council business and whilst there are no major issues on the table, it is a useful regular meeting – as we are all working for Haringey’s benefit – whatever our political persuasion and whatever our different roles.