Delight as local café saved from developers

A popular café in Muswell Hill was saved from developers this week after the Planning Inspectorate dismissed an appeal to build a new restaurant. Local Liberal Democrats welcomed the decision to save the Cherry Tree café and said it was a “victory for common sense.” Cllr Jonathan Bloch who made representations opposing the original application and Cllr Gail Engert who attended the appeal hearing were overjoyed at the decision.

Cllr Jonathan Bloch, comments:

“This was a victory for common sense. The current cafe called Cherry Tree is a much-loved local institution. The developers have been trying to bring in an up market restaurant for many years. Local residents, supported by their local Liberal Democrat councillors, have rallied behind their local greasy spoon where meals are sold at affordable prices. I hope this heralds a sea change amongst the inspectorate staff attitude and that they will as in this instance give due emphasis to local feeling.”

Cllr Gail Engert, adds:

“The owners of the Cherry Tree are delighted. Their café is a prime example of a popular local enterprise that we were right to fight to protect from wholly inappropriate development.”

Local MP and Head Teacher call for SATs scrapping to go further

Local MP Lynne Featherstone and the Head Teacher of a Muswell Hill primary school are today welcoming the news that year 6 Science SATs will be scrapped, only two weeks after they presented a survey showing local concern about the controversial testing directly to the Schools Minister.

Coldfall Primary Head Teacher Evelyn Davies and the Liberal Democrat MP are now calling for the Government to take the SATs scrapping further and also include English and Maths in the plans.

Lynne Featherstone MP comments:

“I am glad to have been able to help the Muswell Hill teachers tell the Minister responsible just how concerned they are about these tests. But only scrapping Science tests simply doesn’t go far enough.

“As the Coldfall teachers demonstrated so well in the meeting last month, SATs are the wrong way to test kids at the end of primary school. The Government needs to listen to the experience of our local teachers and scrap Maths and English SATs as well.”

Evelyn Davies, Head of Coldfall Primary School, adds:

“I am very pleased that Ed Balls is reviewing the testing regime for primary children and would strongly urge the government to go further than just abolishing the science SATs.

“All the current national tests for both 6/7 year olds and 10/11 year olds should be abolished and replaced by robust teacher assessment based on children’s ongoing learning across the curriculum.

“It is absolutely essential that all areas of children’s learning and achievement are valued and that children leave primary school as confident, well rounded individuals with a love of learning and the skills for life long learning.”

New timer for Muswell Hill bus stop after action by Liberal Democrats

A bus stop in Muswell Hill, which was removed after being damaged in an accident in December 2007, was finally restored to full operation last week after a new countdown timer was installed.

Local councillor Gail Engert welcomed the move by Transport for London after a successful campaign for the timer to be installed at the bus stop on Priory Road.

Cllr Gail Engert, Muswell Hill, comments:

“I am glad that this has finally been installed. It has taken a while, but it is good news for local bus users.”

Lynne Featherstone MP adds:

“Residents would have had to have a large stopwatch to count down the time it has taken Transport for London to install this timer.

“Good information is key to getting residents out of their cars and onto public transport so I am pleased that this has been introduced.”

Liberal Democrat councillor renews call for conservation area after Haringey Council ban gated house

The refusal by Haringey Council’s planning department to grant a local resident permissionto create a gated house in Muswell Hill Road has been welcomed by local residents and Liberal Democrats.

The proposal to install automated gates in front of 54 Muswell Hill Road was met with widespread dissatisfaction among local residents who submitted twenty-five letters against the application saying that it was not in keeping with the surrounding area.

Muswell Hill Liberal Democrat councillor Jonathan Bloch, who made representations to the planning department and has restated his call for a conservation area to be implemented, comments:

“What the owners were proposing was grotesque. It was out of keeping with the area and by using electronic gates it would have cut the house off from the road, promoting a feeling of exclusivity.

“Local residents want their area to be protected – the best way forward is for Haringey Council to consult with local people as soon as possible on the implementation of a conservation area. If not, time and time again, developers will try to ruin the uniqueness of Muswell Hill.”

Muswell Hill Post Office – how are things going?

I reported a little while back on the success of the nagging to get the queue times reduced at Muswell Hill Post Office. In fact – when I went to check how things were going a few days ago, there was no queue inside! And the figures for queue times in March showed a big improvement. But we need to keep the improvements going:

This film is hosted on YouTube.

Muswell Hill Post Office queues cut after push by local MP

Following a meeting in February with Muswell Hill Post Office bosses to raise her concerns about the long queues at the Broadway branch, Lynne Featherstone MP has this week received news of queue cuts in March, with the average peak-time wait down to 3.32 minutes per customer.

This follows the Liberal Democrat MP’s Post Office waiting times survey earlier this year that reported waiting times of up to 50 minutes in the Broadway branch, with an average waiting time of 12 minutes per customer.

The Muswell Hill office manager Tina Mulcahy has successfully cut waiting time since the February meeting by increasing efficiency with a new ‘queue hosting’ system, fast tracking elderly and disabled people who have difficulty standing for long periods of time and dedicating certain counters to specialist tasks, like passports, tax disc renewal and mail redirection.

Lynne Featherstone MP comments:

“I’m so pleased to see how Tina and her staff have risen to the challenge and really done their best to cut waiting times!

“This shows that some steps can be taken to improve the customer experience. But sadly I am aware that too many local Post Offices continue to suffer as a result of last year’s closures.

“It was wrong of the Labour Government to close our local sub-Post Offices. And even with reduced queues at Muswell Hill, that does not help people who now have a long journey to get to their nearest Post Office.

“Rest assured, the battle for Post Offices to be reopened, to bring local postal services back to our local parades and to stop plans for more closures continues!”

A new local website

First up at surgery today was Vesna! Vesna is the new editor of Local London N10. She is mad keen on ‘community’ as am I – and there is no connection between the money side of the site (adverts etc) and her editorship. So she is free to say and do whatever she thinks best. Vesna is keen to get in touch with all the local groups and the traders of Muswell Hill area – so get in touch. There will be forums and discussions etc. Muswell Hill is pretty lively – so can’t imagine she will have much trouble filling her site and her blog. Read what she made of her surgery visit here!

Muswell Hill Post Office – update

I have a local constituent on a mission to improve services at Muswell Hill Post Office. The queues since the closure of our local sub post offices have lengthened and he wants them to do something about it. This is additional to all the campaigns and work we have all been doing on Post Office queues anyway.

So – we all met – my constituent, the branch manager, area manager and regional manager upstairs at Muswell Hill Post Office.

Have to say – dreadful building, complete rabbit warren, very poor behind the scenes spaces. In fact, we asked to look at the plans for this summer’s refurb (where I have been promised maximised seating – presently there is none for older or frail people in long queues). The new plans are better and show two seats (hardly a seat-fest – but given the limits of the space probably as much as can be squeezed in).

However, my view is that this is a cosmetic improvement – and it will be slightly better in that the queue will be inside and the space is marginally better organised – but they need more space! Now that they have shoved us into their Crown Offices – cosmetic uplifts aren’t enough. They should take over Woollies or find a decent space.

Anyway – on queuing the managers did seem to agree with us that they need to reorganise their staff to be there at the times when there is peak demand – and despite some challenges – they will strive towards this.

My constituent (who prefers to remain nameless) has agreed a reporting format to keep a watch on how the improvements to – so watch this space.

Post Office news – and some of it is good!

Here’s my latest piece for the Highgate Handbook & Muswell Hill Flyer magazines:

And it came to be! We all said that if our precious sub-Post Offices closed, the displaced users would have to go to other post offices and queues would lengthen. Even outside of the Christmas pressures – queues have been out the door at the remaining Post Offices.

To move it from anecdotal to actual, in the autumn I launched a Post Office survey where I asked local residents to count their waiting times. I have now put together the numbers and they show what we all feared – waiting times are absolutely outrageous in many of our local Post Offices, with waiting times of up to an hour in both Muswell Hill and Wood Green!

Given the Post Office promised extra resources during their ‘consultation’ on the closures so that we wouldn’t be faced with extra queues – and spoiling for a fight because they haven’t delivered on that promise – I met Crown Post Office Network Manager Richard Barker and presented him with the results.

Being able to show him actual numbers really worked, as he promised three more staff at Wood Green Post Office. But sadly – for the rest of us it is about managing the business better and about getting people to go in when there are no queues – for the time being.

Mr Barker also listened good and hard when I told him that many elderly residents find it very difficult to stand and queue for such long periods of time. He has now promised to put in as much seating as possible when the Crown Post Offices in Crouch End, Wood Green and Muswell Hill get refurbished this summer.

I have also been nagging the Government about the continued need for local postal services. In the Government’s response to me there is a glimmer of hope on the horizon and Mr Baker mentioned this too – that Royal Mail are planning to introduce Post Office outreach services in communities, and I will fight hard for our local parades to get as many of these as possible – so watch this space!