Where have all the sparrows gone?

Here’s my latest column for the Highgate Handbook and Muswell Hill Flyer:

A tiger stared out at me from the pages of a Sunday newspaper recently. ‘What will you do after I have gone?’ was the line printed over the appeal to adopt a tiger. Malu Lothi is the name of ‘my’ tiger. I couldn’t bare the idea that these beautiful, beautiful animals might die out and any grandchildren of mine would never have the opportunity to see such magnificent creatures.

However, we have a looming disaster right here on our own doorsteps – because our bird population is dwindling rapidly due to the loss of habitat. Remembering the old adage – charity begins at home –I therefore put up a bird box in my garden to kick-start National Nest Box Week recently.

Haringey’s birds need homes if we are to stop the rapid decline in their numbers. I put up the box to try and inspire others to do same. And at a local meeting last week I met a local residents (taking it even further) who is making a bird box to put in his Highgate garden. Hurrah! But one isn’t enough!

Haringey’s birdlife has dropped drastically in diversity and numbers over the past thirty years and we need lots and lots of local people to put up bird boxes in their gardens too. It’s quick, easy – and helping birds in your own garden isn’t just about the greater good, as it also makes your own garden nicer too. No hair shirts required for this good deed!

The house sparrow was once one of Haringey’s most common garden birds, but according to the results of last year’s RSPB Great Garden Bird Watch survey sighting of it have dropped by 80% reduction in the last 30 years.

I am going to be following the latest developments in Haringey’s bird count and will be announcing the local results of the RSPB survey later this month. Meanwhile, anyone wanting to find out more about how to fit a bird box should visit the National Nest Box Week website.

Loss of habitat and lack of food is really the reason why we see fewer birds in our gardens. So putting up a nest box in your garden is really the best and easiest way to help Haringey’s feathered friends.

If I can – you can!

Total Politics: Blogger profile

Way back when – on October 3 2003 – I posted my first blog it wasn’t a devastatingly compelling start: ‘I’ve started this blog to complement my monthly newspaper column, which is also available on-line (see links on the right).’ Dull or what?

However, only two blogs later the title of my post was ‘How to sex up travel planning’. I was clearly learning the power of key words at a very early stage!

I started blogging because I wanted the people who elected me to see that I wasn’t lazy (frequent politician stereotype) and give them my take on things. I reckoned that it was a way of them getting to know me – and that kind of set the tone of my blog. I wanted to be a person first – politician second.

And I love writing. Blogging offered a neat combination of something I’m not bad at with the need to get my stuff out there, which is one reason why Mark Pack (now the Liberal Democrats’ Head of Innovations) suggested it – here was something that might be both enjoyable and vote-winning!

I had to expand my reach if I was to raise my profile high enough to tackle my parliamentary opponent – then the sitting Labour MP. Clearly it worked – as I am now the MP and overturned a deficit of over 26,000 in two elections. But the five and a half years and hundreds of thousands of words were not just about winning – albeit I suspect that my blog played its part.

The blogging, twittering, Facebooking and the rest are now part and parcel of the communications world – and having been fast out of the starting blocks did me no harm. Indeed – if it wasn’t for blogging – I might never have changed Iain Dale’s original view of myself!

Getting my ‘blogging voice’ right was important – human, conversational, engaging rather than lecturing, though yes – also angry at times. I wanted people to read it and not die of boredom. Politician on message – shock horror! That wouldn’t pull in the crowds – but it also means you have to keep blogging through bad times. Fair weather bloggers rarely succeed.

Over time, my blog has often helped me clarify my own thinking on issues. This is a side benefit that I hadn’t expected. The actual necessity of making yourself clear to the reader is a discipline that helps sort out what you really think yourself.

And now? I can’t imagine being an MP without blogging – without that always available audience to engage with and talk to.

A shorter version of this piece appeared in the March 2009 edition of Total Politics.

(c) Lynne Featherstone, 2009

Post Office news – and some of it is good!

Here’s my latest piece for the Highgate Handbook & Muswell Hill Flyer magazines:

And it came to be! We all said that if our precious sub-Post Offices closed, the displaced users would have to go to other post offices and queues would lengthen. Even outside of the Christmas pressures – queues have been out the door at the remaining Post Offices.

To move it from anecdotal to actual, in the autumn I launched a Post Office survey where I asked local residents to count their waiting times. I have now put together the numbers and they show what we all feared – waiting times are absolutely outrageous in many of our local Post Offices, with waiting times of up to an hour in both Muswell Hill and Wood Green!

Given the Post Office promised extra resources during their ‘consultation’ on the closures so that we wouldn’t be faced with extra queues – and spoiling for a fight because they haven’t delivered on that promise – I met Crown Post Office Network Manager Richard Barker and presented him with the results.

Being able to show him actual numbers really worked, as he promised three more staff at Wood Green Post Office. But sadly – for the rest of us it is about managing the business better and about getting people to go in when there are no queues – for the time being.

Mr Barker also listened good and hard when I told him that many elderly residents find it very difficult to stand and queue for such long periods of time. He has now promised to put in as much seating as possible when the Crown Post Offices in Crouch End, Wood Green and Muswell Hill get refurbished this summer.

I have also been nagging the Government about the continued need for local postal services. In the Government’s response to me there is a glimmer of hope on the horizon and Mr Baker mentioned this too – that Royal Mail are planning to introduce Post Office outreach services in communities, and I will fight hard for our local parades to get as many of these as possible – so watch this space!

Calling the bluff of the super-salaried

Money under a magnifying glassHere’s my latest column from the Ham & High:

Well, well – we’re about to find out whether we’ve been told the truth or a porky by those super-salaried people who, with the assistance of bonuses, have consistently earned more in a year than most people earn in decades (and in some cases even more: Johnny Cameron of RBS earned £3.3 million in 2007 whilst his colleague Sir Fred Goodwin earned £4.2 million).

I say that because one of the most frequent justifications has been – if you don’t pay these sorts of salaries, you don’t get the very best people – and without the very best, firms will be millions or even billions worse off. Even last year that defence was looking rather hollow in the financial sector – if that’s what having the very best people in charge does, a little bit of mediocrity and a little less self-belief might be rather better! But now, both here and in the US, we’re about to see those claims really put to the test.

With both the Barack Obama salary caps for top financiers and the pressure in Britain to axe bonuses, at least at the very senior levels, we’re about to find out what really happens if those pay packets aren’t quite so astronomical. Those terribly well paid people are getting their bluff called. You told us you had to get that sort of pay to be attracted to those posts and stay in them. So are you going to walk now your pay is trimmed back? We’ve not exactly seen an exodus so far – and I very much doubt we will, beyond those forced out because their bungling was just too much for their banks’ reputation to bear.

Because what’s really driven those pay levels has been a lack of accountability. There has been far too cosy a consensus amongst the banking elite that they talk up the need for each other to be quite so well paid, and with the failure of bank shareholders to intervene, money has been dished out inappropriately.

It is not just the levels of pay that are questionable – and you really do have to question whether a senior banker is really so uniquely talented and vital and important as to be worth decades worth of pay for other jobs – but also the bonus culture, based on short-term profits.

That approach has been wrong for two reasons. First, it has encouraged the slash and burn style where people run big risks, get it right for a while, bail out after having made a nice little pile- and it doesn’t matter to them what they leave behind as they’re no longer there.

Second, there has been far too little attention to the robustness or fragility of the profits run-up. Indeed, giving evidence to Parliament, HBOS’s Lord Stevenson said, “The fundamental mistake of HBOS was the failure to predict the wholesale collapse of the wholesale markets”. He’s wrong. Their failure wasn’t to predict a particular collapse at a particular time. Their failure was to have a business model that was far too vulnerable to the unexpected.

I know from my own business experience that you have to expected the unexpected. You don’t know what the surprises are going to be – perhaps a collapsed ceiling will put your premises out of operation, or a key supplier for the Christmas period will go bust, or a key member of staff will fall seriously ill – but you do know that it’s foolish, foolish, foolish to not be prepared for the unexpected.

Or as the saying from Agathon puts it, “It is probably that the improbable will sometimes happen”. And you don’t have to be paid a financial chief-sized bonus each year to know that.

Civil liberties in a modern context

What does an innocent person have to fear?" That’s one of the most common arguments rolled out time and time again to justify chipping away at our freedoms. If you’re innocent why should you be worried if the government can do X, knows Y or stops Z?

The counter-arguments tend to be a mix of principle and pragmatism. Principled arguments around issues such as rights that we have as humans and the restrictions there should be on what governments can do. Pragmatic arguments such as the costs (e.g. spend money on ID cards or on police?), practicalities (e.g. what odds that the ID cards database will really work?) and side-effects (e.g. the increasing number of errors as the DNA database grows). Or in other words – put the resources into catching the guilty rather than hassling the innocent.

But further than that – and I think this is sometimes neglected by those arguing to protect our liberties – we all benefit from the liberties that any one of us has. Most obviously, if a journalist is free to investigate government wrong-doings – we all benefit from that. But this benefit comes in more subtle ways too, as the tragic death of Baby P in Haringey has exposed.

Whatever else one case say about Haringey, it hasn’t been short of whistleblowers with credible, relevant concerns about the way children were being looked after by Children’s Services and the health authorities. Yet they have repeatedly been injuncted and gagged, prevented from speaking out and pressured into silence. Even now, many people are not willing to go on the record to get their concerns into the light (one of the reasons why I believe we should have a public inquiry – so such people can be given the assurance that speaking out will result in being listened to).

We know, though, that inspectors were misled – fed information that suggested all was well, when it wasn’t; that the first Serious Case Review into Baby P’s death was carried out badly and wrongly airbrushed out the serious blunders that the authorities had made; and that concerns raised about the quality of services were repeatedly rebuffed with the answer that all was well and in hand.

This could only happen because of our culture of accepting tight restrictions on freedom of speech in employment situations. It’s the normal thing that if a member of staff is seriously unhappy with how a department is being run, their contract stops them speaking out. Often they will get paid off and required to sign a promise of secrecy. And if they wish to stand their ground and fight? There’s precious little protection for whistleblowers and a hugely lopsided legal system that benefits those with the big pockets (the state) against those without (the employee).

This is not though an issue only about the individual rights of those whistleblowers. It’s about how public services are kept on track and public servants held to account. Anyone who uses those services may be the victim of the service blunders that flow from a whistleblower being silenced.

The idea that if you work for an organisation you should keep quiet spreads far and wide through society – it’s even the normal state of affairs for members of sports teams, who face sanctions if they criticise in public the sport’s authorities. But imagine the outrage there would be if a rule were introduced that MPs are not allowed to criticise the Parliamentary authorities in public.

So when people talk about civil liberties – and cherish, rightly, the many freedoms we do have – let us not forget that freedom of speech is still a hotly contested area, where far too often corporate and bureaucratic self-preservation wins out.

This article first appeared on Liberal Democrat Voice.

(c) Lynne Featherstone, 2009

Digital Britain isn’t ambitious enough

The Government’s report into "Digital Britain" – an 81 page pdf – was launched last week.

As an interim report, it would be unreasonable to expect it to have come to conclusions across the board – but time after time, rather than offering up suggestions or ranges of options for further consideration before decision, the report basically says, "we’ve thought about it, and decide someone needs to think about it some more".

Mix in the love of plans, strategies and new groups and it is the blend of bureaucracy and indecision that often frustrates even the keenest fans of the New Labour governing style.

And that style has the report’s foreword, from minister Stephen Carter, in a suffocating grip. As the foreword says, "the average British adult spends almost half of all their waking hours using the services of the communications sector or browsing, watching or listening to the audio-visual content it distributes", and yet how does the foreword start? By talking about digital’s role in Britain’s economy.

The health and success of this sector is discussed in terms of the economic benefits it brings. That is certainly important – particularly at times like these – but when we are spending nearly half our waking hours consuming to some degree or other its output, then it is also a sector that is about far more than just economics. Digital life should be about more than a matter of pounds and pence, economic statistics and econometric models.

This narrow-minded focus on the economic stands in ironic contrast to how much of digital life is driven by non-economic factors – as with the large volume of content make available voluntarily and for free. Imagine a digital world where the only contributors were those with a direct economic motive for contributing. It would be only a shadow of the vibrant digital culture that we have.

Moreover, understanding how to foster and grow that culture is necessary in order to in turn reap the economic benefits. Yet on so many of these issues the report is silent. A few quick examples. A spread of creative commons licensing could unlock much creativity. Instead, we have no imagination on the copyright front in the report, not only in its own copyright status but in the lack of good plans for changing crown copyright or the copyright culture more generally.

Not even a modest step in the direction of copying the US Federal Government’s approach to copyright where, for example, it is standard for photographs taken by the US military and then available free for all to use. If the taxpayer is paying for the photo then (security considerations excepted) why shouldn’t the taxpayer be able to use it?

Likewise on libel. It can have a chilling effect on blogging, and there is plenty to debate changing – such as the way libel law discriminates against those who moderate comments, encouraging therefore the lowest common denominator style of blogs where anything goes in the comments.

Or the ease with which someone can threaten libel action, run up legal costs and then try to pressure you into paying them even if you are willing to say sorry and issue a correction long before matters get to court.

As with copyright, we are stuck with a set of rules, procedures and habits that so often hinder the flourishing of creativity in a digital world – but which the report does not adequately address. Similarly crucial to that flourishing are the technology start-ups, but again their needs for care and attention are largely omitted.

The report does talk about some important issues around the digital skeleton of the country – the structure of our broadcasting services, uses of spectrums and availability of broadband. But it is rather like producing a report on the wine industry that is largely about the supply of glass bottles and has very little about the product that goes in those bottles.

Although there is a chapter titled "Digital Content" all its meat is really just about online piracy and public sector broadcasting content – important, but again a rather narrow and traditional view of what matters.

Even on the digital skeleton, the report is very timid in its statements. As my colleague Don Foster put it in Parliament when the report was published:

"Perhaps the biggest disappointment relates to the plans for rolling out universal high-speed broadband. The Government promised that they would bring forward capital investment to help us out of the recession. This is one of the key areas in which that could be done. If done properly, 600,000 new jobs could be created in this country, but what have we got? We have some vague commitment to a universal 2 megabits per second provision. As the hon. Gentleman said, average speeds are already 3.6 megabits per second, so why is there such little ambition and such a low target?"

In the end what should be a study in supporting the exuberant range of new opportunities is one smothered in a welter of bureaucracy and timidity. A open, welcoming digital world this ain’t.

This article first appeared on Liberal Conspiracy.

(c) Lynne Featherstone, 2009

Are you a techno wizard?

This article appears in this week’s Liberal Democrat News:

Since the news that Nick Clegg was proposing to the Federal Executive that I should chair the party’s new Technology Board (a proposal the FE agreed to last Monday), the internet fraternity have been keen as mustard to give me their ideas – and I am keen to have them!

So this is great, but what’s become clear to me – other than the need to publicise that the Board’s work will be about technology in the sense of e-campaigning, computers and the internet, rather than technology in the sense of scientific research – is that there is a huge pool of untapped potential.

Because almost nobody whose conversation or email or Facebook message started, “I work in IT and I’ve got some ideas for how the party can improve…” and who clearly has a bundle of useful IT skills is actually using those skills very much to help the party at the moment. I want to enable that skilled army to employ its talents to the max.

One or two get it totally – and are wonderfully valued for that. A good few more are doing things like looking after their local party’s website (though, frankly, these days that usually doesn’t require much technical IT skill – skill yes, but not technical IT skill). But generally – there is a large pool of people with technical talent that we’re hardly tapping.

Yet looking at the tools the party currently has, and the resources we have available to improve them, there clearly is a lot of very valuable work which such people could be doing. So as I’m beginning to map out the whats and hows of the Board’s work, I have three clear priorities in mind.

First, really getting the most out of the opportunities the internet offers isn’t really about the technology – it is about how we use it – and getting those online opportunities embedding into our activities. As the writer Clay Shirky puts it, “The revolution doesn’t happen when society adopts new tools. It happens when society adopts new behaviours.” That’s why Nick suggested me for this position – because I use what the internet can offer – but in techno terms am an infant.

Second, we need to build on our efforts to give individuals – whether members or not and living in a target seat/ward or not – the opportunities through the internet to campaign on behalf of the party and to spread our message both online and offline.

Third, where we have tools that should or could be improved, we need to tap into the volunteer skills of members and supporters. We will in part do that by setting the right standards and frameworks for the party overall. But we will also only achieve this if we open up more of the code the party has acquired so that more people can contribute to it.

For example, our email list server is based on open-source software and is used by hundreds of people to run email lists, some of whom are expert programmers. And yet the only changes to the code that happens are those the party does or pays for centrally. Likewise, many of our other tools – such as the petition engine that we frequently use in my constituency – and indeed the party’s www.libdems.org.uk website – run on code the party owns.

So with the help of Richard Allan, I’ve put together a brief online survey asking people to volunteer information about the technical skills which they have – whether it is the programming or software development management skills to help us get more and better code written without having to rely solely on the stretched resources at the centre.

The survey is at http://www.libertyresearch.org.uk/take/505 – and please fill it in if this sounds like something for you, and let others know about it too.

Politics and the internet

My thoughts on how the Liberal Democrats should approach the online elements of the next general election are up on the New Statesman blog:

Later this year will be the 10th anniversary of my first website: a dozen or so static HTML files, livened up with an animated graphic and a Javascript quiz – a little bit of interactivity even back then!

Looking at how my use of the internet for politics since then has multiplied – emails, blogs, more emails, Facebook, yet more emails, Twitter, even more emails, an experiment with Bebo, and yet more emails – I would say I’ve learnt three key things about technology and politics.

First, you don’t have to know how to do the technology – you can get other people to help with that – but understanding what you want out of it and the new opportunities it offers is vital.

Second, it helps bring political success – I wouldn’t have got elected an MP without it.

And third, as much of the technology has got easier and easier to do, getting the technical details correct is – while still key – becoming less important compared to getting your mindset right.

I’m quite taken at the moment with a quote from the American writer Clay Shirky, which makes this last point in a slightly different way: “The revolution doesn’t happen when society adopts new tools. It happens when society adopts new behaviours.”

You can read the full piece over there.