Police responses

Dash off to Performance, Planning and Review Committee at the MPA – the fun never stops.

The big hoo-ha and the reason for all the cameras and the media interest is a report which reveals that police response times to 999 calls has worsened as has peoples’ satisfaction with the action they take when they do come.

Moreover, the tables at the back of the report which show performance on 999 calls by borough and indicate that if you live in wealthy Westminster the police will arrive much more quickly than if you live in the poorer areas like Newham or Hounslow. Post-code policing again! It makes the evening news.

Point is – the Met and I have been fighting for the last four years on this and despite all the extra resources going into the police performance is still worsening. London has a right to expect an emergency response to be there quickly, for the officers to know what they are doing when they arrive and for there to be equal (barring traffic conditions) treatment across London.

So question raised – unanswered by the Met officers at meeting. They are requested to bring forward a report to next meeting explaining their poor performance.

Behind the scenes I am told that the Met tried to get the paper withdrawn.

Trumpets for Toby

Chair of the Met Police Authority, Toby Harris’s annual visit to Haringey Borough today. Trumpets please!

I attend this as a Haringey councillor. Despite living in Haringey, Toby has continually rejected my pleas to be the link MPA member for Haringey – although almost all other members of the MPA are given their own patch to work on. Why not me? Answer – I’m not Labour!

Not sure what these meetings actually achieve, but they do bring together the crime and policing partners in the borough and give a small opportunity to raise issues.

Leave meeting at appropriate time to meet car from BBC – BBC London had telephoned me desperate to get me onto lunchtime news regarding falling standards in police response.

No car there. Switch on mobile to find they have decided to take senior police officer rather than me. Just the way news it – but will be coming with cameras to afternoon meeting.

Call in from Andrew Clark of the Guardian re congestion charging. It’s coming up to one year since implementation and there will be a lot of media review over the next week. He asks what I would improve. The main thing would be allowing 24 hours to pay after 7pm on day of entry. Lots of honest people get caught by this and with such high penalty charges have no chance to rectify omission or forgetfulness. It’s a great scheme – but still relatively customer hostile.

Meeting residents

Off to Bowes Park Community Association meeting. First steps into new territory for me. Very glad to have been invited into what has been a Labour stronghold until now.

It’s a very successful association representing around 350 local people – really active and able in terms of getting funding and improving the local area. Bowes Park station is a big issue for them. I have been working on getting it sorted and have succeeded so far in at least getting new perimeter fencing but it still filthy with dumped rubbish. Also nearby is Myddleton Road – which judging from the residents’ survey I carried out last year is a nightmare in terms of rubbish, filth and illegal housing; needs daily cleaning really.

I agree to work my end at the GLA on crime issues and continue with my work on station. Very committed group. Look forward to working with them.

London Transport Users' Committee

My transport scrutiny officers at the GLA send me an urgent email about the London Transport Users’ Committee.

Apparently they are furious that we are issuing a report which suggests they should have a proper business plan, a clear budget and a look at their size. Coming from a background of not having to be accountable, they are now struggling with idea that they are accountable to the Assembly and that the very large budget they operate has to be structured in a way that has been alien to them.

They threaten to complain to the Chief Exec of the GLA because, although they get the report a few days before it goes public on the web, they want to be consulted. I did say I was willing to meet them – but not to change the report. Offer them the opportunity to place a written statement before committee on 23rd.

Listening to patients?

Health Committee at the GLA. Together with the Association of London Government, we are holding a pan-London scrutiny of the Ambulance Service.

Today was meant to be listening to the ‘patients’ voice’. Sadly – we barely heard it. Don’t know if it was a cock-up or what – but the main witness was the chair of the newly convened Ambulance Patient Forum and the questions were all to do with structure.

It was glaringly obvious that this new body hasn’t yet sorted itself out at all to think strategically about how it can represent patients – and moreover has no resource to do so even when it has. Their first four areas they wish to look at are all but one areas already looked at by everyone: 999 calls and so on.

At the same time, there were reps there from Age Concern and others who made it really clear that the most vital area for flagging up is the way patients are transported to hospital and the complete and utter mess this is in and that it needs sorting. Patients who need transport services sometimes have to wait hours to get to hospital and often miss their appointments because of poor arrangements.

I think patients will be in trouble if the new body continues not to listen to the patients it is set up to represent.

Local policing in action

Go to Cholmeley Crescent Neighbourhood Watch to talk about my work on the Met Police Authority and local crime issues. It’s a model of perfection where the individuals involved are really good citizens and nice people. Yes – the problems in Highgate don’t rate on the Richter scale vis a vis Tottenham – but their problems also need addressing.

Local beat officer Martin Rogerson is there to present local crime statistics and what he is up to. What a star. Single-handed (and sadly in Highgate there is only one) he has through his local knowledge targeted known perpetrators (mostly of car crime) and had staggering reductions of 40% of this and 70% of that.

Glad to see that what I have always banged on about is actually bring home the bacon in real results when tried out. Local knowledge is the best intelligence you can have. At least Sir John Stevens (Met Police Commissioner) has got the message on this and put in motion ‘Step Change’ – a program of local policing which will see six police personnel (mixture of police officers and Community Support Officers) tied to a ward and ringfenced.

This is now being tested in three wards per borough across London. Great idea! Know it will work – but sadly no foreseeable budget to roll it out across London unless Gordon Brown can be persuaded to loosen his grip on the purse strings! Fat chance.

Lunch with the press

Dash to ‘media’ lunch put on by Assembly Press desk. The purpose of this series of media lunches is to bring in the media a few at a time, put them at a fab table in London’s Living Room at City Hall (panoramic views of London) and give them a good lunch with a few of us Assembly Members.

As we near the end of first term of office at London Government the Assembly Press desk feels we need to up raise our profile so that people get to realise there is an Assembly as well as a Mayor. It’s a tough challenge!

Today it was ethnic minority media. You are always stuck with who you sit next to at these things. Happily for me, on my left, was the owner of Choice and XFM who was bright and lively – which makes for a pleasant exercise in public relations. Unluckily for him, and I won’t name them, on his left was an Assembly member who can talk for Britain. I saw his eyes glaze over quite early on. Still – there’s no such thing as a free lunch!

Another by-election

Off campaigning in the Muswell Hill by-election later in the day. Seems beyond cruelty to have had to spend January out knocking on doors in Stroud Green (albeit mitigated by landslide victory taking a Labour seat with a 30% swing to us!) in the cold and the snow – and to go straight into another month out on the knock!

Delivering leaflets with Laura Edge (victor of said Stroud Green) in glorious weather. We bump into two fire fighters by Hornsey Fire Station who come over to chat and wish us well. Have a long chat about the modernisation of the fire service as I am on the London Fire and Emergency Planning Authority. They were excellent and really up for the changes that are coming in the fire service. The future is not so much about just fighting fires, but prevention and working with the community for better fire safety. Much better way forward.

Finish last leaflet as downpour arrives.

Building collapses

A building has fallen down in Queens Avenue, Muswell Hill: Queen’s Lodge, a beautiful old building which has had application after planning application in on it. On Thursday one side of it collapsed. LibDem Cllr Steve Gilbert sought assurances from Haringey Council that is was safe. On Friday more fell down. I turned up this morning to meet residents to examine the ruins.

Absolutely staggered as I walk along alleyway at the back to find that only the facade was being retained and that the developers have excavated a vast tract of land at the back. I’m not surprised it collapsed – there was almost nothing left to retain it.

This is serious stuff – and I will call for a full investigation on Monday. Someone is gravely at fault – whether the developer, building inspector, safety officers, council or what! This hasn’t happened through misfortune or unexpectedly high water table or any of the usual excuses as far as I can see – questions have to be answered.

Meeting my old doctor

Rare excursion to Highgate Art Gallery for ‘drinks’. Two of our local Lib Dem members whose daughter has had an exhibition on had invited me.

I used to love art galleries and art when I had time to go – so I made effort to turn up. Really glad I did. Reminded me of life gone by and I met Chris Hindley who was my doctor through my childhood into twenties. He was instrumental in getting Jacksons Lane Community Centre going and still practises, but now works in the borough of Hackney.