Last month, Lib Dem London Assembly member Caroline Pidgeon revealed shocking figures regarding unclaimed Oyster refunds. A whopping £53 million currently lies dormant in the system – waiting to be reclaimed.
TfL are not very good at letting people know about this. But, like Caroline, I think TfL service users should easily be able to reclaim money owed to them.
You can read the full story on Lib Dem Voice here: http://www.libdemvoice.org/caroline-pidgeon-reveals-53-million-unclaimed-refunds-on-oyster-cards-34128.html
If you have an old or unused Oyster card lying around, you should be able to claim the money back at ticket offices across the Capital.
There have, however, been problems with getting refunds at ticket offices. Transport for London have now given a phone number for people to call if they are having problems getting a refund. It is 0343 222 1234.
Furthermore, you now need proof of name and address to cash in an unregistered Oyster – suggesting that TFL considers itself entitled to this money
regarding Oyster on Buses:
whatever happened to the 50p ‘short-hop’ fare?
It has disapeared, more than doubling the cost of a short-hop. However Oyster technology could bring it back by ‘touching out’ on buses.
Who is looking after the interests of farepayers here?