Lynne Featherstone MP calls meeting with Royal Mail following floods of complaints

Lynne Featherstone MP, Cllr Richard Wilson and Cllr David Schmitz outside Hornsey Sorting Office with petition slips.Lynne Featherstone MP has set up a meeting with Royal Mail chiefs, following daily complaints by local residents about their parcel delivery and collection service.

Royal Mail closed their Sorting Office in Hornsey on the 22nd September, and relocated the service to an office on the Bush Industrial Estate in N19.

The closure, first proposed by Royal Mail in 2012, eventually occurred despite a campaign to save the office, which was led by Lynne Featherstone MP and had the support of over 1000 local residents.

Royal Mail agreed to pilot a new redelivery scheme in the local area following the closure, in order to mitigate the inconvenience to residents. However, residents have contacted the local MP to inform her that the service is not working.

Lynne Featherstone MP said:

“Local residents and I campaigned successfully for two years to keep Hornsey Sorting Office open. It was a huge blow last month when Royal Mail abruptly closed the office and relocated the services.

“Now, residents are faced with travelling to N19 to pick up their parcels, or to pay to have them delivered to a local collection point. Royal Mail told us that the new redelivery scheme would solve the problem – but it doesn’t seem to be working.

“I’ve arranged a meeting with Royal Mail so I can pass on all the feedback from local residents. Hopefully they can use it to vastly improve the redelivery system in the run up to Christmas. I’ll also be reminding them of my call for a ‘like-for-like’ replacement service – which would be a free, local, parcel collection point.”