Lynne Featherstone MP and Haringey Lib Dem leader, Cllr Sarah Elliott, met with representatives from Royal Mail last week to discuss the closure of the local Hornsey Sorting Office and parcel collection point.
The local MP for Hornsey and Wood Green had campaigned to halt the plans to close the current site on Tottenham Lane and move the services to the Bush Industrial Estate in N19. Over 1000 residents signed the Lib Dem MPs petition supporting her call.
At the meeting, representatives from Royal Mail told the MP that they would be pressing ahead with the closure, but will be trialling a new service to minimise the impact.
Delivery of all parcels in the area will be attempted between 7am and 9am in an effort to ensure a high successful delivery rate. If the resident is not available to receive the parcel, redelivery will automatically be reattempted the next day between the same hours.
This will be the first time that the service has been trialled anywhere in the country outside of the busy Christmas period, and comes as a result of direct pressure from local residents and Lynne Featherstone MP’s campaign to protect or replace the current service.
But, Lynne Featherstone MP is continuing to press for a like for like replacement service and more flexible redelivery options, in order to offer local people as little disruption as possible.
Lynne Featherstone MP commented
“Royal Mail are reluctant to replace the Hornsey Sorting Office with a like for like alternative in the area, for financial and logistical reasons. But local residents that rely on the service must come first. I do not feel that Royal Mail’s proposed solution goes far enough.
“Customers need the level of service and flexibility they have now and this scheme does not provide that. I think there needs to be more specific redelivery times, which can be specified by the customers – to avoid disruption and spending any hours waiting in for a parcel at the weekend.
“I will be watching their pilot scheme closely but at the same time I shall continue to campaign on the behalf of local people for proper replacement services.”