Local MP steps in to fill information gap on Freedom Pass renewal

Freedom Pass - Lynne Featherstone with Mrs CairnsHaving found out that some older local residents are unaware that they need to renew their Freedom Pass by the end of March, Lynne Featherstone MP is now stepping in and sending out to local residents the necessary information.

The poor information campaign by Haringey Council, who are the local Freedom Pass providers, was brought to the Liberal Democrat MP’s attention by local resident Betty Cairns. Mrs Cairns had spent three hours trying to find out how to renew the pass after spotting a small ad in the local paper about the need for renewal.

The Hornsey and Wood Green MP has now written to local residents to let them know how to renew their passes.

Residents who want to find out more about how to renew the pass can go to: http://www.haringey.gov.uk/older_persons_freedom_pass.

Residents who want to get an application form can either pick one up from their local post office, download it from http://www.haringey.gov.uk/older_persons_freedom_pass.pdf, or call Lynne Featherstone’s office for a copy on 020 8340 5459.

Lynne Featherstone, Liberal Democrat MP for Hornsey & Wood Green, comments:

“It’s appalling that there’s been such a poor effort to let residents know that they need to renew their passes. For those who might not read the local paper regularly, or use the internet, there is very little information out there about the need for renewal, not least since they closed down so many sub-post offices.

“This risks leaving some of our least mobile residents stranded on 1st April – and that is not acceptable.

“Haringey Council should have written to all current Freedom Pass holders to let them know what steps they need to take to avoid being left without a pass. But as that hasn’t been done, I felt the need to step in.”