Here’s my latest column for the Muswell Hill Flyer and Highgate Handbook:
Finally I managed to get Transport for London (TfL), Haringey Primary Care Trust (part of the NHS) and me together in the same place to bang heads together about the need for better bus links to the new Community Health Centre on the old Hornsey Central Hospital site.
We have this wonderful new facility but, despite the transport issues being raised as a key issue at every public and private meeting (literally for years) by many people, nothing has been properly planned, delivered – or even promised for the future.
And of course now the new Health Centre is here – and operational – but not a new bus in sight. Loads of people joined in my campaign for a new bus to enable them to access the new centre when referred there from wherever they live in Highgate, Crouch End, Muswell Hill, Fortis Green or Alexandra wards by their own GP.
Imagine my shock when TfL said they had no idea that there were services were already being provided (with lots more to come) which would bring people from all over the west of Hornsey & Wood Green to the new facility. TfL seemed to be under the illusion that the only thing happening was that two GP practices had moved in and only they would need transport.
To be honest – I couldn’t believe it!
Given the promises on transport, the supposed discussions on transport – to be sitting there listening to the two key agencies basically saying that there was such a gap in communication that TfL didn’t know that there was an ongoing and expanding need for access to the site from provision of new services on the site was truly shocking.
From this ‘discovery’ TfL have now agreed to take away the issue and look at it properly. At least they now both seem to understand there is a problem with providing a major new health facility with no extra transport provision.
I have been contacted by many local people on the back of our campaign giving examples of problems they have encountered. One example is a team who have already moved into the new facility and whose clients will commonly have reduced mobility – albeit still very capable of getting on a bus if it can deliver them near to the health centre – are concerned about how their patients will get to them.
Another example is that of one local health worker who has contact with people with very differing needs in the borough who wrote to me to say that a number of people she is in contact with through her work have mentioned their concerns about the lack of usable transport links to the new site.
I don’t know what on earth has been going on – but you can bet my language to both the Chair of Haringey PCT and Peter Hendy (Commissioner of Transport in London) will be pretty strong as I bring this smartly to their attention.
Clearly this is a mess – and I just hope that both Haringey PCT and TfL sort it out now they have acknowledged that they haven’t even been looking at the right problem.
Civil service not coordinating? It’s incompetence. It’s also not very unusual.
Are there, or could there be, A & E facilities at the new Health Centre, since there certainly SHOULD be?
No – not A & E – there may be ‘urgent care’ but not emergency and not 24 hours. We don’t know for sure yet.
Make them bring back the W2!