Royal Mail bosses have rejected calls for any extra resources in local Post Offices this Christmas, following questioning of Royal Mail’s preparation for Christmas by Hornsey & Wood Green MP, Lynne Featherstone.
In a letter on behalf of the Royal Mail Chief Executive, Adam Crozier, the only meek assurance given was that they are “confident that those branches in your constituency that have been retained in our network have the capacity to meet the additional customer footfall.”
No specific promises for additional resources were made over and above the normal provision for the festive period.
Commenting, Lynne Featherstone, Liberal Democrat Member of Parliament for Hornsey & Wood Green, said:
“Given that a staggering four out of the ten Post Offices have been axed in Hornsey & Wood Green, it is completely ridiculous to claim that no extra staff will be needed for the Christmas rush.
“There could be real pandemonium without thorough planning now.Christmas can be stressful enough without the extra worry over whether friends and family will get their gifts on time.
“Their response is simply not good enough, especially as they promised this in public before they closed them.
“I have already had a good number of local residents returning their Post Office queue surveys.I would encourage people to return their completed surveys so I can get as full a picture as possible about the true effects of these closures.”
Additional copies of the survey can be obtained by contacting Lynne Featherstone’s office.