Radio interview on Ken raising the congestion charge penalty notice to £50 first notice, then £100 then £150 on the basis that a higher charge will deter people from evading the fine. Load of old b******s if you ask me – Ken is after the revenue. If people don’t pay at £40 – they aren’t going to pay at £50.
165,000 people get penalty notices every month. They are not all trying to dodge the fine – the system is still not customer friendly. I am currently lobbying Ken to allow payment of the original charge up until midnight the following day. He argues that more people will forget if they have an extra day to pay and therefore he will collect more money. I am arguing that even if they do forget the next day and end up paying a fine – at least they will feel they had a fair chance and that it is their fault they forgot. The battle continues…