Post Office queue survey launched

Every household in Hornsey & Wood Green has been invited to record how long they have to wait their local Post Office in a constituency-wide survey distributed this week by local MP Lynne Featherstone.

The survey gives local residents the opportunity to record the impact of the recent closures, which saw five Post Offices serving Hornsey & Wood Green area close. In the survey residents are asked to note their waiting times and the reason for their visit.

It is hoped the survey will give a comprehensive assessment of the level of service following the closures. The findings of the survey will be presented to the Post Office. Should the results indicate unacceptable waiting times, it is hoped it will add weight to the argument to review the closures.

The launch comes after a Freedom of Information request by Liberal Democrats revealed that the Post Office has so far failed to invest any more resources for surviving Crown Post Offices despite the greater demands that will fall on them following the closures.

Anyone who has not received the survey or requires additional copies should contact Lynne’s office on 020 8340 5459 or email lynne@lynnefeatherstone.org.

Lynne Featherstone MP said:

“The Labour leader of Haringey Council made grandiose promises to save our Post Offices but just a few months later he seems to have given up without a fight. Local residents really deserve better.

“The Government and the Post Office cannot get away with making out that these closures will have no impact at all.They have failed to pump in extra resources into Crown Post Offices to cope with the extra demand following the closures.

“With local residents’ help I hope to be able to demonstrate just how much our services have suffered.”

Councillor Richard Wilson, Deputy Leader of Haringey Liberal Democrats and ward member for Stroud Green that saw two of its local post offices shut, added:

“The Post Office seemed to make their decision based on very dodgy data; we want to put the record straight.

“Anecdotally I know already from several residents that the queues at the remaining Post Offices have got even worse, and I’ve seen myself people queuing out into the street at Crouch End. I dread to think how long the waits will get when Christmas approaches.Perhaps we should all start queuing now for the last post?”