One very interested issue arose. The cleaning / rubbish contract for housing estates in Haringey is with Accord. Apparently – and I have already raised enquiries as to the accuracy of all of this – they have been penalised financially for not doing what they were contracted to do on the estates.

The point raised by the leaseholders was that if the work wasn’t done or was done poorly, and the Council levied a financial penalty, would the leaseholders get a rebate on their service charge? I have posed the question to Haringey Council and I await their response. I trust that the council policy will be to rebate in some portion – otherwise it is simply not on!