GLA transport policy committee member Lynne Featherstone has called for action as 12 months of extra supervision have failed to resolve the route 134 punctuality problem.

The vital Muswell Hill route came under fire during 2001 as users claimed that services were often late and delayed. London buses increased supervision to tackle the situation but have seen little improvement in results, with delays between January and November being reduced by less than 2% on the previous year. Councillor Featherstone is calling on London Buses leaders to invest more resources in solving this problem:

Lynne Featherstone comments:

“The 134 is a vital route. If we want to encourage people to use buses, we have got to provide efficient public transport services. There are many people who rely on the 134 to get them to and from work. London Buses have appeared ineffective so far in making the service better. I will be looking for them to invest more time and money to resolve what is rapidly becoming a major problem.”

Notes:

* Bus route 134 runs via North Finchley, Friern Barnet, Muswell Hill, Highgate, Kentish Town, Camden Town and Tottenham Court Road.

* Jan-Nov 2002 delays were less than 2% reduced on Jan-Nov 2001. (Measure used is average excess waiting time – EWT- which fell from 1.96 to 1.93)