London Buses have apologised to the disabled people of Haringey and promised to make changes following a meeting with Cllr Lynne Featherstone.

The meeting was arranged with TfL’s Peter Hendy, Managing Director of Surface Transport, following a number of complaints from disabled users of the route 41 and W3 buses that drivers were only opening one door and making access to the buses difficult or impossible in some cases.

“I am pleased with the positive response I have had from the TfL. They have promised to make design changes to ensure both doors open and access is easier for disabled users,” said Cllr Featherstone, who is a Muswell Hill councillor and a member of the London Assembly’s Transport Policy Committee.

“Although this may seem to many like a small issue, this kind of ignorance is compromising many people’s right to lead independent and dignified lives and is something that we as a party are trying to eradicate in society, both at local and national level.”